VSSL Unveils New Extended Warranty Program

VSSL Unveils New Extended Warranty Program

October 24, 2024: VSSL, a global provider of premium audio streaming devices, is proud to announce the US launch of its new Extended Warranty Program, offering customers unprecedented protection and peace of mind for their VSSL products.


The new VSSL Extended Warranty Program allows new and existing customers to purchase additional years of warranty support, effectively extending the total coverage period to an impressive five years. This program builds upon VSSL's standard one-year warranty* for US-based customers, covering defects in materials and workmanship from the date of shipment or original purchase.


Key Features of the Extended Warranty Program

  • Additional Protection: Under an extended warranty, the product will be repaired or replaced if it experiences any covered issues up to an additional five years after original purchase.  The extended warranty needs to be in place prior to any assessment for repair or replacement.  VSSL encourages all customers to extend the warranty at the time of purchase.
  • Flexibility: US customers can extend their warranty coverage for one, two, three, up to four additional years beyond the standard warranty (for a total of five years of maximum warranty support).
  • Comprehensive Coverage: The extended warranty maintains the same level of protection as the original VSSL one-year warranty, covering the cost of parts and repair labor for defective products, as well as return shipping to the customer.

Donn Bullock, CEO of VSSL, commented on the new program: "At VSSL, we're committed to providing our customers with the highest quality product, service, and experience. We want to build on the long-term relationships that we have established and support our customers for many years into the future.  This new Extended Warranty Program demonstrates our confidence in our products, our dedication to customer satisfaction and our desire to strengthen the relationships that we are fortunate to enjoy. We believe this offering is a testament to VSSL quality and will provide our customers with even greater value and long-term peace of mind."


The Extended Warranty Program is available for immediate purchase for US-based customers. Customers are encouraged to visit the VSSL website at www.vssl.com, click the “Extended Warranty” link in the VSSL app, or contact their authorized VSSL dealer or sales rep for more information on how to purchase an extended warranty.


About VSSL:

VSSL is a US-based manufacturer of customized home audio solutions that include high-end, wired & wireless music amplifiers and surround sound soundbars, subwoofers and speakers.  Through its network of custom installers and dealers, VSSL products are deployed for customized home theater arrangements as well as for “Native Streaming”™ any music streaming service within your home audio environment. The experience of movies and music is always made better with VSSL.


*The VSSL standard warranty in the US is one year.  As required by law in some countries, the VSSL standard warranty can be up to two years.  Regardless of country and standard warranty duration, the maximum duration of the extended warranty for all VSSL products is five years from purchase, subject to verification and authentication by VSSL.  Consult your authorized VSSL dealer or VSSL sales rep for more information.